When we speak, particularly about something important to us, we want relatively onstant affirmation that the person to whom we're speaking is paying attention. ..... The same can be said of the intent look of concern and compassion some people adopt whether you're telling them about a traumatic childhood experience or what you had for dinner last night.
――明治学院大学(文学部英文学科、法学部政治学科)――2002年